9315 Snowden River Parkway
(443) 546-3391 TEL.
We know Coronavirus/COVID-19 is a concerning topic for people worldwide, including our Pet Parents. Every pup that walks through our doors is a member of the WAGGING LOUNGE family, and we want to ensure you have the information you need to care for your pup. Although some of our Policies & Procedures have recently changed due to COVID-19, I'd like to give all of our Pet Parents the assurance that WAGGING LOUNGE DOG RESORT's commitment to excellent care, customer relations & service, emphasis on detail & cleanliness, and providing individual love & attention to our furry family has not changed. Below is a list of answers to questions our Parents may have. There are also some new Policies & Procedures in effect as we continue to keep our facility open and operating with the health & safety of our Parents, Pups, and Staff in mind. We're here for you and your pets, and we'll continue to keep you updated as the situation evolves. Please always feel free to contact us with any other questions or concerns. We're in this together. Thank you for being PAWSOME!
What is WAGGING LOUNGE DOG RESORT doing to help protect our Parents and their dogs?
As news and information around Coronavirus/COVID-19 continues to evolve, we are closely monitoring the situation and taking proactive, precautionary steps to protect our Parents, Staff, the Dogs in our care and our overall business as it progresses.
The health and safety of Dogs and their families is always our top priority and we are following and reinforcing all guidance and resources available from the World Health Organization and U.S. Centers for Disease Control and Prevention. Here are some specific steps we are taking:
We're encouraging all WAGGING LOUNGE DOG RESORT Staff to follow appropriate preventative actions to help prevent the spread of respiratory diseases, including staying home if they are feeling ill or believe they may be at risk, and maintaining appropriate social distance when and wherever possible.
WAGGING LOUNGE DOG RESORT is cleaned and sanitized several times daily as part of our normal business operations. In light of COVID-19, we've increasing the frequency and extent of those cleanings and are taking proactive steps to ensure our facility has ample hygiene and sanitation supplies available.
Out of an abundance of caution, we're making disposable gloves and masks available to all staff, and requiring that all staff wear masks while working in our facility.
WAGGING LOUNGE DOG RESORT has several hand sanitizer dispenser stations in place at varying locations throughout the facility, and we've instructed our Management team to ensure hand sanitizer is also available at all checkout locations, Self-Service Bath area, and other high traffic areas of the facility.
Using in-store signage, we're encouraging and directing customers to help us keep our communities safe by maintaining at least six feet of distance from others, limiting the number of people in the Reception & Self-Service Bath areas when possible, and other recommended precautions.
We are also prepared to serve our Pet Parents through Curbside Drop Off & Pick Up by request by calling us at (443) 546-3391 once you are parked in our lot.Payment may also be made over the phone.
WHAT IS CORONAVIRUS/COVID-19?
The Centers for Disease Control (CDC), the nation's health protection agency, defines Coronavirus disease 2019 (COVID-19) as a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. Those who have tested positive for COVID-19 tend to experience mild to severe respiratory illness that can include fever, cough or shortness of breath. Individuals experiencing these symptoms should see their healthcare providers as early as possible for examination.
HOW CAN I PROTECT MYSELF FROM CONTRACTING COVID-19?
The CDC says the best way to prevent infection is to avoid being exposed to the virus that causes COVID-19. As the disease continues to spread, the CDC recommends following routine preventive measures that can help prevent the spread of respiratory viruses, including the coronavirus and flu, including:
-Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
-Avoid close contact with people who are sick.
-Put distance between yourself and others if COVID-19 is spreading in your community, especially if you are at higher risk of getting very sick.
-Stay home if you are sick and maintain appropriate social distance when and wherever possible.
-Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
-Avoid touching your eyes, nose, and mouth with unwashed hands.
-Clean and disinfect frequently touched objects and surfaces.
-Individuals with chronic health issues and/or individuals experiencing severe symptoms should be evaluated by a medical professional.
Pets and Coronavirus/COVID-19
Can pets contract Coronavirus/COVID-19 from humans, and vice versa?
According to the CDC, there is currently no evidence that animals play a significant role in spreading the virus that causes COVID-19. Public health experts are still learning about the virus, but it appears it can spread from people to animals in some situations. The CDC is aware of a zoo tiger testing positive for COVID-19, as well as a small number of pets in the United States – mostly after close contact with people with COVID-19.
For more information, read the CDC's FAQ on COVID-19 and animals. You can also learn more about staying safe and healthy around animals including pets, livestock, and wildlife, by visiting the CDC's Healthy Pets, Healthy People website.
All payments may still be made inside at our Reception Counter. Payments may also be made over the phone if preferred.
Hours of Operation are subject to change, but currently our hours are still the same. Holiday hours may differ. Please note: ALL PUPS MUST BE CHECKED OUT 30 MINUTES BEFORE CLOSING TIME.
Sun: 2pm to 5pm (No Public Daycare)
Mon: 7am to 7pm
Tue: 7am to 7pm
Wed: 7am to 7pm
Thu: 7am to 7pm
Fri: 7am to 7pm
Sat: 9am to 6pm
We are still committed to providing a safe, healthy, and fun environment for everyone who steps into our doors. Additional cleaning, disinfecting, and maintenance protocols are being performed daily for safety.
As our current situation evolves, we will be constantly updating our Parents and Staff through email, Facebook, Instagram, and other social media. Please stay connected for the latest news.
We offer Dog Daycare & Boarding in Columbia! Dog Resort. Dog Boarding. Dog Daycare and Boarding. Dog Grooming .
Online Reservation (preferred) or by phone. Reservations not required for our Unlimited 30 Day Monthly Pass Holders.
-We ask that all Parents engage in the State of MD's 6 feet Social Distancing Rule while in our Lobby Area.
-No more than 3 Parents in the Lobby Area.
OPTIONAL AND BY REQUEST ONLY. Please call (443) 546-3391 upon parking, and one of our Staff Members will come out to pick up your pup or return your pup to you.
For the safety of everyone including our Parents and Staff, we ask everyone to continue to wear a mask/face covering as mandated by the Governor.
Only TWO Self-Service Bath Stations are permitted for use at any given time. Please use bath stations at opposite and diagonal to maintain social distancing. All dogs must be leashed or slipped in the tube AND always in control by the Parent.
Stop in for a tour of our facility or give us a call to schedule your dog's FREE "Intro & Mingle" interview which includes a FREE day of Doggie Daycare on interview day.
related to COVID-19